Contact Us

Our Offline Stores

Mon - Fri 9:00am - 6:00pm

Head Office

Email: customerservice.fletchersite.com
Call Us: (725)910-1126
Address: 2121 North mani Street

Norwich, Ct, 06360

Chicago Office

Email: customerservice.fletchersite.com
Call Us: (725) 910-1126
Address: 7345 S State St, Chicago

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Frequently Asked Questions

How long before I Receive My Fletchersite Order?

Your order is processed within 5-7 business days and a tracking number will be dispached to you via e-mail within a period of 5-15 days depending on the origin of the purchased product. Please note that orders shipped from over seas may take longer due to customs and delayed transport.

Do you have a physical store?

Yes we have several scattered through the united states, however our focused audience exist more globally online for the convienience of quicker accessibility.

What can delay my order?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked and may cause a delay. Even with any type of delay Fletchersite guarantees your purchases within a reasonable time or you can contact us to arrange a full refund.

How long has Fletchersite been around?

Fletchersite was created in 1996 in order to provide online shoppers with a better shopping experience while keeping purchases affordable.

It's been a while since I took the quiz. Can I get a new recommendation?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

Can I change my next delivery date?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

How does my subscription work?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

How do I edit what's in my plan?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.